Service Request FAQ

It depends on the situation. If it is an emergency situation such as a child or animal has been locked in the vehicle, CFPD will be happy to assist. 

Cottleville Fire Protection District has a certified car seat installation technician. Installations are limited to residents of the District and are by appointment only. To schedule an appointment, call 636-447-6655 Ext. 8710.  For those outside of the Cottleville District, St. Charles County Ambulance District offers this service and can be contacted at 636-344-7600.

Outside each sleeping area, inside each bedroom, and on each level of the home. Smoke detectors should not be placed near air registers or vents and should be at least 18 inches away from void spaces i.e. where the wall and ceiling meet. If at all possible, smoke detectors should be hardwired together so that when one sounds they all sound.

Cottleville crews are happy to assist citizens with checking and replacing batteries in their smoke detectors. Complete the Smoke Detector Service Request form and a crew will make contact with you to set up a date and time to check and replace batteries. 

Yes, we offer classroom training followed by a brief exercise.  See the Fire Extinguisher Training page for details.

If it has a metal top it can be refilled by a fire extinguishing service, this will save you money from having to purchase a new. If it has a plastic top it can be thrown away, it is not an issue to put in the regular trash. 

Yes, we can book tours on a first come, first available basis.  Please see the Fire Station Tour Request page for more details.

Carbon monoxide detectors are definitely worth the investment. Carbon monoxide is a colorless, odorless gas that combines with red blood cells 250 times faster than oxygen. It can affect pets, the young, elderly, or persons with health conditions much more quickly than a healthy adult. Without a carbon monoxide detector, there is no way for someone to know if the deadly gas is present.

Carbon monoxide detectors should be placed according to the manufacturers recommendation, much the same as a smoke detector. You should avoid placing them next to gas fired appliances, keep them away from air vents, *keep them out of void spaces, place one on each floor of the home; they need to be near sleeping areas. Note:* Void spaces for this purpose include the area where the wall and ceiling meet. Keep smoke and carbon monoxide detectors at least 18 inches out from where the wall and ceiling meet.

Unfortunately, we are unable get cats down from trees due to the, "non-emergency" situation and the potential dangers it can expose our fire personnel to. We also highly encourage that no one else attempt to do so either due to these same potential risks of serious injuries or even death from a long fall. It is important to realize that cats are not stuck and do not need to be rescued, they will come down when they get hungry. Try to place an open can of cat food at the base of the tree and walk away, chances are good that the cat will come down and investigate when it is ready.